--- title: Zen streamlines maintenance management | Service by Medallion description: Service by Medallion offers Zen - Centralized access to building maintenance operations data in one dashboard. Helping with cost savings and compliance. image: https://sales.servicebymedallion.com/hubfs/partnership-with-service-by-medallion-zen.jpg --- [Skip to content](https://sales.servicebymedallion.com/facility-services-powered-by-zen#main-content) [![Service by Medallion](https://sales.servicebymedallion.com/hubfs/Black%20Medallion%20Logo%20NO%20Tagline_NoPadding.png)](https://sales.servicebymedallion.com/facility-services-powered-by-zen#top) Mindful Metrics. Meaningful Results. [1-800-427-2250](tel:18004272250) [See Zen In Action](https://sales.servicebymedallion.com/facility-services-powered-by-zen#hs_form_target_widget_1756340456369) ![Service By Medallion is now offering Zen to analyze performance](https://sales.servicebymedallion.com/hubfs/zen-reporting-service-by-medallion.svg) # Visibility into your Facility Services Program ## With Service by Medallion + Zen, your billing, QA, and safety metrics are all in one place ### SCHEDULE A GUIDED TOUR ##  Medallion believes in proving our work. We deliver on that promise with Zen, our new real-time dashboard. ## Trusted by Today's Leading Organizations ![Cepheid](https://sales.servicebymedallion.com/hs-fs/hubfs/Client%20Logos/cepheid.png?width=440&height=150&name=cepheid.png) ![Lyft Inc.](https://sales.servicebymedallion.com/hs-fs/hubfs/Client%20Logos/lyft-inc.png?width=440&height=150&name=lyft-inc.png) ![Marvell](https://sales.servicebymedallion.com/hs-fs/hubfs/Client%20Logos/marvell.png?width=440&height=150&name=marvell.png) ![The Nueva School](https://sales.servicebymedallion.com/hs-fs/hubfs/Client%20Logos/the-nueva-school.png?width=440&height=150&name=the-nueva-school.png) ![Service Now](https://sales.servicebymedallion.com/hs-fs/hubfs/Client%20Logos/service-now.png?width=440&height=150&name=service-now.png) ## Key Features & Benefits ![zen-dashboard-by-service-by-medallion](https://sales.servicebymedallion.com/hubfs/zen-dashboard-by-service-by-medallion.gif "zen-dashboard-by-service-by-medallion") ![Untitled design (1)](https://sales.servicebymedallion.com/hubfs/Untitled%20design%20(1).svg) ### Save time by reducing back and forth requests ![Untitled design (1)](https://sales.servicebymedallion.com/hubfs/Untitled%20design%20(1).svg) ### Prove ROI with clear data and metrics ![Untitled design (1)](https://sales.servicebymedallion.com/hubfs/Untitled%20design%20(1).svg) ### Build trust across your organization with visibility ## Billing Financial Transparency Clarity in billing shouldn’t be difficult.  Instantly view aging, track spend, and monitor purchase orders, all in one place. See Financial Insights - Total Spend overview - Spend breakdown by service category - Monthly spend trends  ![Program Spend](https://sales.servicebymedallion.com/hubfs/program-spend-zen-dashboard-by-service-by-medallion.png "Program Spend") ![Quality Assurance](https://sales.servicebymedallion.com/hubfs/quality-assurance-zen-dashboard-by-service-by-medallion.png "Quality Assurance") ## Quality Assurance Insights View real-time inspection scores and site walk results. Confirms our teams are proactive and ensure consistent quality across your facilities. View Quality Assurance Insights - Average QA score - Completed service tickets  - QA inspections by location ## Safety Focus Track safety checks and compliance in real time to reduce risk. Review Safety Insights - Behavioral safety inspection reports  - Safety inspections completed by month  - Safety inspections completed by location ![Safety - Zen Care](https://sales.servicebymedallion.com/hubfs/safety-focus-zen-dashboard-by-service-by-medallion.png "Safety - Zen Care") ![Challenges Facility Managers Face](https://sales.servicebymedallion.com/hubfs/challenges-facility-managers-face-service-by-medallion.jpg "Challenges Facility Managers Face") ## The Challenge Facility Managers Face Managing large workplaces means juggling service requests, compliance requirements, and sustainability goals. Even with great service, it’s hard to know exactly what’s happening day to day. Without visibility, small issues become big problems and it’s difficult to prove the value of your investment. [Get The Zen Factsheet](https://sales.servicebymedallion.com/facility-services-powered-by-zen#signup-form) ## Features: - #### Billing Clarity recurring versus one-time charges - #### QA Reports daily inspection results - #### Safety Checks logged activity across your sites  ## Benefits: - #### Saves Time by reducing back-and-forthrequests - #### Prove ROI to leadership with clear data and metrics - #### Build Trust Internally across your organization with visibility you can share [Schedule Guided Tour](https://sales.servicebymedallion.com/facility-services-powered-by-zen#hs_form_target_widget_1756340456369) ## Zen is our next step towards providing transparency in facility services. #### Real-Time Dashboards  Instantly see our work & your facility’s status, no questions asked. #### Performance Reporting  Generate audit-ready reports that prove results and value. #### Transparent Communication Track every request from submission to completion. #### Employee Experience Empower your team with tools that simplify their workflow. ## What Our Clients Say >  “I witness how Medallion manages their people; they have a very tight people management strategy. They do a phenomenal job. I'd say culture and quality for me are the two biggest differentiators for Medallion.” Procurement Director, Global Commercial Real Estate Services > “Responsiveness is beyond anything I’ve experienced in my real estate career, and I’ve been to many sites. They are a partner.  > They invest in their crews and their technical skills.” Facilities Manager/Sustainability DPO, Silicon Valley Technology Provider > “The site manager for Medallion is unbeatable in knowledge and history. He knows the campus in his sleep, and he is an institution here. They're proactively offering us better and better products.” Facilities Manager/Sustainability DPO, Silicon Valley Technology Provider ← → ## FAQ What is Zen? Zen is a straightforward, daily-updated dashboard that shows your account’s contracted services, billing details (including both recurring and one-time expenses), QA reports, and safety checks—all in one place. It’s how we make your account information visible within our partnership without you needing to ask. Is there an extra cost for Zen? No. Zen is included with Service by Medallion services at no additional charge — it’s part of how we deliver value. How does Zen benefit existing clients? Zen enhances your partnership with Medallion by making it easier to see what’s happening across your program. You can quickly track spend, review quality results, and confirm safety activity—reducing back-n-forth and saving time. How is Zen different from what other providers offer? Most facility providers only share reports after the fact. Zen gives you ongoing visibility into your program, with daily updates that make transparency and accountability part of our service—not an extra request. Will using Zen take extra time for my team? Not at all. Zen is designed to simplify your work, not add to it. With your Medallion account information in one place, you will spend less time chasing information and more time making decisions.  What kind of reporting does Zen provide? Zen provides clear visibility into your contracted services, billing, QA inspections, and safety checks. It’s not complex software; it’s an easy way to see the facts you need to share with your team and leadership to keep your program aligned.  How do I get started with Zen? Simply schedule your walkthrough. Our team will show you how Zen works, and you’ll also receive the Zen factsheet with details on how our facility services stand apart. ## Some of Our Awards & Recognitions: We help clients meet sustainable cleaning goals and USGBC LEED standards, earning recognition from ISSA CIMS-GB, Acterra Business Awards, and the Silicon Valley Water Awards. - ![BASCI - Safety Award](https://sales.servicebymedallion.com/hs-fs/hubfs/Awards/basci-safety-award.png?width=192&height=192&name=basci-safety-award.png) - ![BSCAI - 2019 Cleaning for Health Award](https://sales.servicebymedallion.com/hs-fs/hubfs/Awards/bscai-2023-cleaning-for-health-award.png?width=192&height=192&name=bscai-2023-cleaning-for-health-award.png) - ![Business Environmental Award Winner - Acterra](https://sales.servicebymedallion.com/hs-fs/hubfs/Awards/business-environmental-award-winner-acterra.png?width=192&height=192&name=business-environmental-award-winner-acterra.png) - ![Top Work Places - San Francisco Chronicle ](https://sales.servicebymedallion.com/hs-fs/hubfs/Awards/top-work-places-2024-san-francisco-chronicle.png?width=192&height=192&name=top-work-places-2024-san-francisco-chronicle.png) - ![Top Work Places - USA Award](https://sales.servicebymedallion.com/hs-fs/hubfs/Awards/top-work-places-2022-usa.png?width=192&height=192&name=top-work-places-2022-usa.png) - ![Silicon Valley - Water Conversation Awards](https://sales.servicebymedallion.com/hs-fs/hubfs/Awards/silicon-valley-water-conservation-awards.png?width=192&height=192&name=silicon-valley-water-conservation-awards.png) - ![Ecovadis Sustainability Rating - Silver Award](https://sales.servicebymedallion.com/hs-fs/hubfs/Awards/ecovadis-2023-silver-sustainability-rating.png?width=192&height=192&name=ecovadis-2023-silver-sustainability-rating.png) - ![The Arc San Francisco - Worklife Awards - Employer of The Year](https://sales.servicebymedallion.com/hs-fs/hubfs/Awards/the-arc-san-francisco-worklife-awards-employer-of-the-year.png?width=192&height=192&name=the-arc-san-francisco-worklife-awards-employer-of-the-year.png) - ![40 Under 40 - Silicon Valley - San Jose - Business Journal](https://sales.servicebymedallion.com/hs-fs/hubfs/Awards/40-under-40-silicon-valley-san-jose-business-journal-award.png?width=192&height=192&name=40-under-40-silicon-valley-san-jose-business-journal-award.png) - ![Fast Private - Silicon Valley Business Journal](https://sales.servicebymedallion.com/hs-fs/hubfs/Awards/fast-private-silicon-valley-business-journal.png?width=192&height=192&name=fast-private-silicon-valley-business-journal.png) ## Service by Medallion delivers excellence. And Zen sets us apart. [Schedule Your Guided Dashboard Tour](https://sales.servicebymedallion.com/facility-services-powered-by-zen#hs_form_target_widget_1756340456369) If you would like a free consultation from Service by Medallion ## Call us today at  [1-800-427-2250](tel:18004272250) [Get A Free Quote](https://sales.servicebymedallion.com/facility-services-powered-by-zen#hs-contact-form-section) - [Terms and Conditions](https://www.servicebymedallion.com/service-terms-conditions/) - [Privacy Policy](https://www.servicebymedallion.com/privacy-policy/) [Connect With Us](https://sales.servicebymedallion.com/facility-services-powered-by-zen#hs_form_target_widget_1756340456369) ![divider-sbm](https://sales.servicebymedallion.com/hubfs/divider-sbm.svg) ![Service By Medallion - For all your janitorial and facility management ](https://sales.servicebymedallion.com/hubfs/service-by-medallion-for-janitorial-services-3.png) GC #870313 [1-800-427-2250](tel:1-800-427-2250) © 2026 Service by Medallion | 45+ Years | All rights reserved.