Visibility into your Facility Services Program
With Service by Medallion + Zen, your billing, QA, and safety metrics are all in one place
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Medallion believes in proving our work. We deliver on that promise with Zen, our new real-time dashboard.
Trusted by Today's Leading Organizations
Key Features & Benefits
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Save time
by reducing back and forth requests
Prove ROI
with clear data and metrics
Build trust
across your organization with visibility
The Challenge Facility Managers Face
Managing large workplaces means juggling service requests, compliance requirements, and sustainability goals. Even with great service, it’s hard to know exactly what’s happening day to day.
Without visibility, small issues become big problems and it’s difficult to prove the value of your investment.
Features:
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Billing Clarity
recurring versus one-time charges
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QA Reports
daily inspection results
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Safety Checks
logged activity across your sites
Benefits:
-
Saves Time
by reducing back-and-forth requests
-
Prove ROI
to leadership with clear data and metrics
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Build Trust Internally
across your organization with visibility you can share
Zen is our next step towards providing transparency in facility services.
Real-Time Dashboards
Instantly see our work & your facility’s status, no questions asked.
Performance Reporting
Generate audit-ready reports that prove results and value.
Transparent Communication
Track every request from submission to completion.
Employee Experience
Empower your team with tools that simplify their workflow.
What Our Clients Say
“I witness how Medallion manages their people; they have a very tight people management strategy. They do a phenomenal job. I'd say culture and quality for me are the two biggest differentiators for Medallion.”
Procurement Director, Global Commercial Real Estate Services
“Responsiveness is beyond anything I’ve experienced in my real estate career, and I’ve been to many sites. They are a partner.
They invest in their crews and their technical skills.”
Facilities Manager/Sustainability DPO, Silicon Valley Technology Provider
“The site manager for Medallion is unbeatable in knowledge and history. He knows the campus in his sleep, and he is an institution here. They're proactively offering us better and better products.”
Facilities Manager/Sustainability DPO, Silicon Valley Technology Provider
FAQ
What is Zen?
Zen is a straightforward, daily-updated dashboard that shows your account’s contracted services, billing details (including both recurring and one-time expenses), QA reports, and safety checks—all in one place. It’s how we make your account information visible within our partnership without you needing to ask.
Is there an extra cost for Zen?
No. Zen is included with Service by Medallion services at no additional charge — it’s part of how we deliver value.
How does Zen benefit existing clients?
Zen enhances your partnership with Medallion by making it easier to see what’s happening across your program. You can quickly track spend, review quality results, and confirm safety activity—reducing back-n-forth and saving time.
How is Zen different from what other providers offer?
Most facility providers only share reports after the fact. Zen gives you ongoing visibility into your program, with daily updates that make transparency and accountability part of our service—not an extra request.
Will using Zen take extra time for my team?
Not at all. Zen is designed to simplify your work, not add to it. With your Medallion account information in one place, you will spend less time chasing information and more time making decisions.
What kind of reporting does Zen provide?
Zen provides clear visibility into your contracted services, billing, QA inspections, and safety checks. It’s not complex software; it’s an easy way to see the facts you need to share with your team and leadership to keep your program aligned.
How do I get started with Zen?
Simply schedule your walkthrough. Our team will show you how Zen works, and you’ll also receive the Zen factsheet with details on how our facility services stand apart.
Some of Our Awards & Recognitions:
Service by Medallion delivers excellence. And Zen sets us apart.
If you would like a free consultation from Service by Medallion