Your Partnership with Medallion Just Got Better
Now with clarity and daily visibility into your facility maintenance program metrics and performance
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A daily-updated dashboard that consolidates services, billing, QA, and safety reports in one place.
Key Features & Benefits
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Save time
by reducing back and forth requests
Prove ROI
with clear data and metrics
Build trust
across your organization with visibility
Trusted by Today's Leading Tech Brands
The Challenge Facility Managers Face
Managing large workplaces means juggling service requests, compliance requirements, and sustainability goals. Even with great service, it’s hard to know exactly what’s happening day to day.
Without visibility, small issues become big problems and it’s difficult to prove the value of your investment.
Features:
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Billing Clarity
recurring versus one-time charges
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QA Reports
daily inspection results
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Safety Checks
logged activity across your sites
Benefits:
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Saves Time
by reducing back-and-forth requests
-
Prove ROI
to leadership with clear data and metrics
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Build Trust Internally
across your organization with visibility you can share
Zen is a straightforward extension of your partnership with Medallion—built to provide clarity and accountability across your program.
Real-Time Dashboards
Instantly see our work & your facility’s status, no questions asked.
Performance Reporting
Generate audit-ready reports that prove results and value.
Transparent Communication
Track every request from submission to completion.
Employee Experience
Empower your team with tools that simplify their workflow.
What Our Clients Say
“I hired Service by Medallion almost 4 years ago and it was one of the best decisions I’ve made. The team is professional, caring, and reliable — a true partner.”
Procurement Director, Global Commercial Real Estate Services
“Service by Medallion is far more than a janitorial company. They handle full facility management, including construction projects, and consistently deliver excellent results at a competitive price.”
Facilities Manager/Sustainability DPO, Silicon Valley Technology Provider
FAQ
What is Zen?
Zen is a straightforward, daily-updated dashboard that shows your account’s contracted services, billing details (including both recurring and one-time expenses), QA reports, and safety checks—all in one place. It’s how we make your account information visible within our partnership without you needing to ask.
Is there an extra cost for Zen?
No. Zen is included with Service by Medallion services at no additional charge — it’s part of how we deliver value.
How does Zen benefit existing clients?
Zen enhances your partnership with Medallion by making it easier to see what’s happening across your program. You can quickly track spend, review quality results, and confirm safety activity—reducing back-n-forth and saving time.
How is Zen different from what other providers offer?
Most facility providers only share reports after the fact. Zen gives you ongoing visibility into your program, with daily updates that make transparency and accountability part of our service—not an extra request.
Will using Zen take extra time for my team?
Not at all. Zen is designed to simplify your work, not add to it. With your Medallion account information in one place, you will spend less time chasing information and more time making decisions.
What kind of reporting does Zen provide?
Zen provides clear visibility into your contracted services, billing, QA inspections, and safety checks. It’s not complex software; it’s an easy way to see the facts you need to share with your team and leadership to keep your program aligned.
How do I get started with Zen?
Simply schedule your walkthrough. Our team will show you how Zen works, and you’ll also receive the Zen factsheet with details on how our facility services stand apart.
Some of Our Awards & Recognitions:
See Zen in Action
If you would like a free consultation from Service by Medallion